The goal is to provide simple, usable tools and strategies that allow individuals, businesses, and communities to create welcoming, respectful environments for children, young people, adults, and families.
If you are witnessing adults and children struggling in public: avoid judging, assess the situation, and assess yourself.
If you are ready, then . . .
Offer assurance through a smile or a positive comment.
Show empathy - imagine yourself in the other person's shoes.
Offer encouragement - say something positive that you see about the child or adult.
Distract and redirect their attention away from the stressful situation.
Judgment: We make judgments every day to help us make decisions. When we see a person who is